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Last Updated: September 14, 2026
Applies to: The ioMoVo website at iomovo.io and the ioMoVo platform, including ioCloud, ioHub, ioGallery, ioFlow, ioPilot, ioPortal, and the capture layer.
This policy explains what personal data ioMoVo handles, why we handle it, who we share it with, and what you can ask us to do about it. If anything here is unclear, write to us and we will explain it in plain terms.
ioMoVo Corp
7918 Jones Branch Drive, Suite 400, McLean, VA 22102, USA
Privacy and rights requests: privacy@iomovo.io General contact: support@iomovo.io, +1 202 239 6247
ioMoVo Corp is the data controller for the personal data described in section 2.1. We have not appointed a Data Protection Officer, as we are not required to under Article 37 of the GDPR. Privacy questions go to the address above and reach the people who can answer them.
This is the section to read first, because the answer changes depending on which data you mean.
When you browse iomovo.io, ask for a demo, create an account, or contact support, ioMoVo decides why and how that data is handled. We are the data controller for it, and the rest of this policy describes what we do with it.
When a customer stores assets, documents, recordings, or connected system content in the ioMoVo platform, that content belongs to the customer. Where it contains personal data, the customer is the controller and ioMoVo acts as a processor on their instructions. We do not decide what goes into the platform, how long it stays, or what it is used for.
Our handling of customer content is governed by the customer agreement rather than by this policy. As processor, ioMoVo commits to processing content only on the customer’s documented instructions, keeping it confidential, applying the security measures described in section 8, engaging sub processors only under equivalent obligations and with notice to the customer, assisting the customer in responding to data subject requests, notifying them of a personal data breach without undue delay, and deleting or returning content when the contract ends.
Customers who need these commitments set out in a standalone data processing agreement should contact privacy@iomovo.io.
If you are an individual whose personal data sits inside a customer environment and you want it accessed, corrected, or deleted, contact that organization directly. We will support them in responding, but we cannot act on their content without their instruction.
We do not collect more than we need, and we tell you at the point of collection when something is optional.
Where data is genuinely required to deliver the service, we say so and the service will not work without it. Everything else is optional and declining it costs you nothing.
If you want to know which basis applies to a particular activity, ask and we will tell you. Where we rely on legitimate interests, we can explain the balancing we carried out.
We do not sell personal data for money. We share it only in these situations:
A current list of the sub processors used to deliver the platform is available from privacy@iomovo.io. Customers are notified before a new sub processor begins processing their content, and may object under the terms of their agreement.
ioMoVo Corp is based in the United States. Depending on where you are, using our website or platform can mean your personal data is transferred to a country other than your own, including to the United States.
For transfers of personal data out of the European Economic Area, the United Kingdom, or Switzerland, we rely on the European Commission’s Standard Contractual Clauses, together with the UK International Data Transfer Addendum where the UK GDPR applies. We carry out a transfer risk assessment where one is required, and we apply additional technical measures, including encryption in transit and at rest, to protect data in transit between jurisdictions. You can request a copy of the safeguards that apply to your data from privacy@iomovo.io.
Customers running sovereign, in region, or air gapped deployments can restrict where their content is processed as part of their deployment configuration. Those arrangements sit in the customer agreement and take precedence over the general position described here.
We keep personal data only as long as the purpose it was collected for requires. In practice:
Customer content follows the retention rules the customer sets in their own environment and in their agreement with us, not this section.
We take appropriate technical and organizational measures to protect data against unauthorized access, disclosure, alteration, and loss. These include encryption in transit and at rest, role based access control, least privilege administration, logging of access and administrative actions, and regular review of our controls.
ioMoVo maintains a SOC 2 Type II report and an ISO 27001 certified information security management system. Reports and certificates are available to customers and prospective customers under a non disclosure agreement.
No system is perfectly secure, and we will not claim otherwise. If a personal data breach occurs, we will notify the relevant supervisory authority without undue delay and within 72 hours where the GDPR requires it, and we will notify affected individuals where the law requires that too. Where ioMoVo acts as a processor, we notify the affected customer without undue delay so they can meet their own obligations.
This section applies under the GDPR and the UK GDPR and, for those users, takes precedence over anything inconsistent elsewhere in this policy.
You are also entitled to know the legal basis for any international transfer of your data and the safeguards applied to it. Section 6 sets those out.
Depending on your state, you have the right to:
ioMoVo does not sell personal information for money. Our website uses the analytics and marketing technologies described in section 11, and under California law some of that activity may amount to sharing personal information for cross context behavioral advertising. To opt out, write to privacy@iomovo.io and we will suppress it for you, or use your browser’s own cookie and tracking controls. Section 11 explains the consent control we are putting in place and what to do in the meantime.
You may use an authorized agent to submit a request on your behalf. We will ask for written proof of their authority and may ask you to confirm it directly.
Write to privacy@iomovo.io. Requests are free. We will respond within one month, and where a request is complex or you have made several, we may extend that by up to two further months and will tell you why within the first month. US state law deadlines are shorter in some cases, and we meet whichever applies to you.
We may need to verify your identity before acting, and we will ask only for what verification requires. If we correct, erase, or restrict your data, we will pass that on to everyone we disclosed it to, unless doing so is impossible or would take disproportionate effort. Ask and we will tell you who those recipients are.
Where you connect a Google account, ioMoVo requests the scopes below. You grant them during the connection flow and you can revoke them at any time.
We request the narrowest Google Drive scope that supports the features you can see in the product. ioMoVo does not request full Google Drive access, which would allow us to see and change files you have never opened in ioMoVo.
ioMoVo’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
In practice that means:
Our website uses cookies and similar technologies in three categories.
We want to be straightforward about where this stands today. Our analytics and marketing tags are delivered through Google Tag Manager and currently load when you visit the site. We are implementing a consent control that will hold non essential cookies until you agree to them and let you change your choice at any time. Until it is live, you can opt out by writing to privacy@iomovo.io, by using your browser’s cookie and tracking controls, or by installing Google’s analytics opt out browser add on.
When the consent control ships we will update this section and the date at the top of this policy, and we will publish a full list of the individual cookies we set, their providers, and their lifetimes alongside it.
We do not use personal data, and we do not use customer content, to develop, improve, or train ioMoVo’s own general purpose AI or machine learning models. We do not pass it to third party model providers for their training either.
Where a customer asks us to fine tune a model on their own content, that model and its outputs stay inside that customer’s environment. It is not shared with other customers, not folded into a general model, and not used for any purpose outside that customer’s deployment. Fine tuning happens only where the customer has asked for it in writing.
Customers may choose to route AI processing through a commercial model provider such as Azure OpenAI, or to run open source models inside their own infrastructure. Where a commercial provider is used, that provider’s terms apply to the data sent to it, and we configure those connections so that customer data is not retained for training by the provider.
ioMoVo does not make decisions that produce legal effects, or similarly significant effects, about individuals by automated means alone. The platform’s AI features, including tagging, classification, transcription, and search, produce suggestions and results that people review and act on. A person remains in the decision.
ioMoVo is a business platform and is not directed at children. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us personal data, contact privacy@iomovo.io and we will delete it.
We may update this policy. When we do, we will change the Last Updated date above and, where the change is significant, tell you in the platform or by direct notice. Where a change affects processing that rests on your consent, we will ask for consent again where the law requires it. Previous versions are archived and available from privacy@iomovo.io.
Privacy questions and rights requests: privacy@iomovo.io
General: support@iomovo.io, +1 202 239 6247
ioMoVo Corp, 7918 Jones Branch Drive, Suite 400, McLean, VA 22102, USA
This policy is the authoritative statement of how ioMoVo handles personal data and replaces all earlier versions, including any copy hosted elsewhere.